Correction Policy

Why this page exists

This site publishes financial figures — rates, ceilings, terms — that Pag-IBIG Fund can change by circular, and that this site can get wrong or fall behind on. A correction policy only means something if it's actually usable, so here's exactly how it works.

How to report an error

Use the Contact page. The most useful reports include:

• The specific page or calculator where the error appears
• What the page currently says
• What you believe the correct figure or statement is
• Where possible, a link or reference to the source supporting the correction (an HDMF circular, an official Pag-IBIG page, or similar)

A report without a source is still worth sending — it flags something to re-check — but a report with one gets verified and fixed faster.

What happens after a report

Reported issues are checked against Pag-IBIG's own published circulars or official channels where available. If the report is confirmed accurate, the affected page, calculator, or planner is updated. If the correction affects a shared value (like a rate defined once in this site's central data file), fixing it there — rather than patching the one page where it was noticed — is standard practice, since the same site-wide architecture that makes this site consistent also means one real fix can correct every page that referenced it.

How corrections are marked

Every guide carries two separate dates: Updated (when the text last changed) and Rates reviewed (when the numbers were last checked, even if unchanged). A correction updates whichever of these actually applies — a rate fix updates both; a wording clarification with no numeric change updates only the first. This site doesn't retroactively erase the fact that an error existed; the updated date reflects that a real change was made, not that the page was always correct.

Timeline

There's no guaranteed turnaround time — this is a single-owner site, not a newsroom with a correction desk. Genuine factual errors, once verified, are prioritized over routine content work. If something looks urgently wrong (a figure that could lead someone to a real financial misstep), say so directly in your report.

What this policy doesn't cover

Disagreements about interpretation, strategy recommendations, or planner assumptions (which are explicitly labeled as illustrative, not official) aren't "errors" in the same sense as a wrong rate or ceiling — though feedback on these is still welcome through the same Contact channel and genuinely read.